How To Reach MarketClub's Customer Support Team

Have any questions about the MarketClub service? The MarketClub support team is available to take your calls Monday through Friday, 9am - 5pm (ET). Although the team cannot give you specific recommendations, they can help you interpret the Trade Triangles and help you understand how to use MarketClub's tools. They can also provide you with any account details you might need.

Please feel free to email us any questions you have, anytime. Allow for a 24hr response time during the week. We will respond to weekend emails on Monday.

We look forward to hearing from you!

Phone : 1-800-538-7424 or 410-867-2100
Email : support@ino.com

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2 thoughts on “How To Reach MarketClub's Customer Support Team

  1. After I have entered a Portfolio name which I have changed, I assume I've saved it only to find out that when I log out and later log back in the names have reverted back to the original name, example r&jt back to r&j.
    I went into your help section to find out what I was doing wrong to no avail. Putting in the stock symbols works ok. It's just the name of the portfolio.
    HELP. and Thank you
    Rusty
    ps, the girl who commentates in your Help section, speaks rather quickly and it's hard to keep up.
    Sorry old age has a way of creeping into our listening proficiency.
    .

    Rusty

    1. Hi Rusty,

      To name or rename a portfolio, double-click on the name in the portfolio list and once it is highlighted in black, click the highlighted text and type in your preferred title. After you have typed in the new name hit "Enter" and this will save the new portfolio's name.

      Best,
      Jeremy

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